County of Marin Health and Human Services

Marin Access ADA Paratransit

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Marin Access ADA Paratransit

Marin Access Paratransit provides pre-scheduled bus transportation for persons with disabilities who cannot independently use regular Marin Transit or Golden Gate Transit bus service some or all of the time. 

With this service, riders who cannot access our regular fixed routes can still maintain their freedom to travel around Marin. Paratransit service is available during the same days and hours as our local bus service, within 3/4 mile of the routes. We offer a shared ride, door-to-door service as well as subscriptions for passengers who make regular trips to the same destination.

To apply for eligibility or obtain visitor status for paratransit (for those already certified in other areas), call (415) 454-0902 or email us. 

Phone: 

(415) 454-0902

Email: 

Hours: 

7 days a week, 8am-5pm (CLOSED on holidays)

Fax: 

(415) 256-9159

Address: 

711 Grand Ave
Suite 110
San Rafael, CA 94901

Application Process: 

Applicants must apply for service and have a disability that prevents them from using fixed-route public transit. As part of the certification process, you must complete an application and provide a licensed medical professional's statement to verify your disability. Call our Travel Navigators at 415-454-0902 to start the application process. The application can be found here: https://www.surveymonkey.com/r/MarinAccessApplication

Eligibility: 

Qualify under the federal guidelines of the ADA

Language: 

  • Spanish
  • Vietnamese
  • Farsi
  • Russian

Accepted Payment: 

Cash or Whistlestop Express Tickets

Fees: 

Fares vary by service area or trip length.